FullBoosts
Legal

Terms of Service (previous version)

Last updated 1 October 2026 (previous version, for orders placed before 24 October 2026 at 00:00 UTC)

These Terms of Service ("Terms") are a legally binding agreement between you and Fullboosts LLC, a Delaware limited liability company ("FullBoosts", "we", "us", "our"). They govern your use of fullboosts.com, the FullBoosts mobile app for iOS and Android, and every feature and service offered through them (together, the "Platform"). By creating an account, placing an order or otherwise using the Platform you confirm that you have read, understood and agree to these Terms; if you do not agree, do not use the Platform. Section 15 contains a mandatory arbitration clause and a class-action waiver that affect your legal rights; you may opt out within 30 days (Section 15.7).

1. What FullBoosts is

  1. 1.1.FullBoosts is an online marketplace that connects customers ("Buyers") with independent, vetted gaming professionals ("Boosters"; in our dashboards also called "partners" or "pros") who provide services such as rank boosting, leveling, coaching, raid and dungeon assistance and similar gaming-related services ("Services"). FullBoosts provides the marketplace, the order and chat tools, payment collection, dispute handling and customer support.
  2. 1.2.Boosters are independent contractors, not employees or agents of FullBoosts. FullBoosts sets the listing, quality and conduct rules that Boosters must follow and reviews their work, but the Service itself is performed by the Booster. FullBoosts is not a party to the performance of the Service except as expressly stated in these Terms and the Refund Policy (including our delivery guarantee in Section 6.2).
  3. 1.3.Every Service is delivered digitally or in-game. No physical goods are sold or shipped.
  4. 1.4.FullBoosts is not affiliated with, endorsed by, or sponsored by any game publisher, developer or platform operator. Game names, logos and artwork are used for identification purposes only and remain the property of their owners (see Section 9).

2. Eligibility

  1. 2.1.You may use the Platform only if you (a) are at least 18 years old and have reached the age of majority where you live, (b) can enter into a binding contract, (c) have not previously been suspended or banned from FullBoosts, and (d) comply with the laws that apply to you. Registration asks you to confirm each of these.
  2. 2.2.The Platform is not offered to minors under any circumstances, including with parental consent.
  3. 2.3.You represent that the information you give us is accurate and complete, and you will keep it up to date.

3. Your account

  1. 3.1.Most features require an account. You can register with an email address and password or through Google, Discord or Apple sign-in. You may enable two-factor authentication in Security settings and we recommend it.
  2. 3.2.You are responsible for everything that happens under your account. Keep your password and any two-factor codes secret. Tell us at once at admin@fullboosts.com if you suspect unauthorized access; you can also end all other sessions from Security settings.
  3. 3.3.One person, one account. You may not create multiple accounts, share or sell an account, or let anyone else use it. Accounts created to evade a suspension will be closed.
  4. 3.4.Referral rewards, cashback and loyalty tiers are personal to your account and cannot be transferred or combined across accounts.
  5. 3.5.We may suspend or close an account, with or without notice, for a breach of these Terms, suspected fraud, abuse of Boosters or staff, chargeback abuse, or extended inactivity, as described in Section 19.

4. Services and orders

  1. 4.1.Each listing describes the Service, the options you can configure (for example current and target rank, region, extras such as priority or streaming), the estimated delivery time and the price. The price you see at checkout is calculated by our servers from the options you selected and is the price you pay; it already includes any coupon, loyalty discount or wallet balance you applied.
  2. 4.2.When you place an order it is queued for assignment. We assign a vetted Booster who matches the game, region and requirements. You can follow the order status (queued, assigned, in progress, delivered, completed) and progress notes in your dashboard or the app, and you can message the Booster in the order chat.
  3. 4.3.Piloted Services (where the Booster plays on your account) require you to submit your game login through the encrypted credentials form on the order page. Credentials are encrypted and can be decrypted only by you and the assigned Booster while the order is open; FullBoosts support and admin staff have no way to view them. You may replace them until the order closes. They are erased automatically the moment the order completes, is cancelled, is refunded or a dispute is opened, so a Booster loses access as soon as you dispute, and disputes are decided on the chat history, progress records, screenshots and order state, never on your credentials. If a dispute is resolved and the Service resumes, you will be asked to enter fresh credentials; nothing is restored. Never send credentials in chat; the chat shows a warning for this reason. Self-play and coaching Services do not require credentials.
  4. 4.4.During a piloted Service you must not log in to the account unless the Booster asks you to. Doing so can interrupt the Service, put the account at risk and can make the order non-refundable (see the Refund Policy).
  5. 4.5.No Booster may use cheats, hacks, bots, scripts or other unauthorized software, and no Booster may take, trade or spend anything on your account beyond what the Service requires. A Booster found doing so is removed from FullBoosts and the affected order is refunded.
  6. 4.6.Review window. When the Booster marks an order as delivered you have 72 hours to review it. During those 72 hours you can confirm delivery or open a dispute with "Report a problem". If you do neither, the order completes automatically at the end of the 72 hours. Confirmation or automatic completion closes the order, releases payment to the Booster and closes the in-platform dispute window for that order; contact support afterwards if you believe something is wrong and we will look at it in good faith. Nothing in this Section removes consumer rights that cannot be waived by law.
  7. 4.7.Website-only marketplaces. In addition to Services, fullboosts.com may offer (a) in-game currency and items listed by verified sellers and (b) listings of game accounts offered for sale by verified sellers. Those purchases are delivered by trade or hand-over inside the game, carry additional rules described on the listing and in the Refund Policy (Section 7), and are not available in the mobile app.
  8. 4.8.You may ask support to reassign an order to a different Booster if you are dissatisfied. We decide reassignment at our discretion, depending on availability and the state of the order.

5. Prices and payment

  1. 5.1.Prices are shown in United States dollars. Your bank or card issuer may add conversion fees; those are not ours.
  2. 5.2.Payments are processed by Stripe on Stripe's hosted payment page. We never receive or store your full card number. By paying you also agree to Stripe's terms.
  3. 5.3.FullBoosts wallet. Refunds, cashback and referral rewards can be credited to a wallet balance on your account, and wallet balance can be used, in full or in part, to pay for orders. It is a store credit, not a deposit or bank account: it earns no interest and cannot be transferred to another user. Balance that came from your own payments, or from refunds of them ("paid balance"), is your money: it can be returned to your original payment method on request, and if your account is closed for any reason we return it the same way, less any amount you owe us under Section 7.2 or that the law requires us to withhold. Balance that came from cashback, referral rewards, coupons or other promotions ("promotional balance") can be spent on orders but is not paid out in cash and is subject to Section 5.4.
  4. 5.4.Coupons, cashback tiers and referral rewards are promotional. We may change or end them at any time for future orders. We may reverse promotional balance, coupons, cashback, referral rewards and bonuses that were obtained through fraud, abuse, duplicate accounts, chargebacks or manipulation of a promotion, together with any order placed with them. We never confiscate paid balance, money you paid or legitimate refunds of it on that basis; any withholding of paid balance happens only under Section 5.3 or 7.2 and is explained to you.
  5. 5.5.FullBoosts collects the full order price from you, keeps its platform fee and pays the Booster. The Booster's share and the fee are our internal arrangement and do not change what you pay.
  6. 5.6.You are responsible for any tax that applies to your purchase in your jurisdiction (sales tax, VAT, GST or similar) where we are not required to collect it.

6. Refunds and cancellation

  1. 6.1.The Refund Policy (fullboosts.com/refund-policy) forms part of these Terms and sets out when an order can be cancelled and when you are entitled to a full or partial refund.
  2. 6.2.Delivery guarantee. If we cannot assign a Booster within the time shown on the offer, or the Booster cannot complete the Service and we cannot find a replacement, you receive a full refund. This is the "money-back guarantee if we can't deliver" shown on our offers.
  3. 6.3.Refunds are paid to the original payment method or, where you choose and the law allows, to your FullBoosts wallet. Card refunds usually take 5 to 10 business days to appear, depending on your bank.
  4. 6.4.Duplicate charges and billing errors are refunded in full once confirmed with our payment processor. Contact admin@fullboosts.com.

7. Disputes and chargebacks

  1. 7.1.If a Service was not delivered as described, open a dispute from the order page ("Report a problem") or contact support before confirming delivery and within the 72-hour review window of Section 4.6. The order is paused, any game credentials on it are erased at once (Section 4.3), our support team reviews the order chat, progress notes and evidence from both sides, and decides on completion, partial refund, full refund or dismissal. We aim to reply within 24 hours and decide within 7 days. Our decision on a dispute between you and a Booster is final as far as the order is concerned; it does not limit your legal rights under Section 15.
  2. 7.2.Contact us before disputing a charge with your bank or card issuer. A chargeback filed for an order that was delivered as described, or while a refund is already being processed, is a breach of these Terms. We may suspend the account, submit the order evidence to the payment network, and recover the disputed amount and any fees through lawful means.
  3. 7.3.You agree to cooperate with reasonable requests for information in any investigation of fraud, false claims or abuse involving your account.

8. Your conduct

  1. 8.1.You confirm that you understand what you are buying, that the account and character details you provide are correct, and that you own or are authorized to use the game account you submit for a Service.
  2. 8.2.You must not (a) use the Platform for anything unlawful; (b) give false information or impersonate anyone; (c) harass, threaten or abuse Boosters, other users or staff, in chat or elsewhere; (d) attempt to contact or hire a Booster outside the Platform for a Service you found here, or ask a Booster to do so (Section 8.4); (e) interfere with the Platform, probe or bypass its security, or use bots, scrapers or automated tools without our written permission; (f) post content you have no right to post, or content that is defamatory, obscene or contains malware; (g) submit game accounts, currency or items you do not own or that were obtained by fraud.
  3. 8.3.Chat safety. You can report any message and block the other participant from the order chat or the app. Reports are reviewed by staff, who can warn, restrict or remove a user. Blocking stops the other side from messaging you on that order; support can still see the conversation to help.
  4. 8.4.Non-circumvention. For 12 months after an order, you and the Booster agree not to arrange, outside FullBoosts, a Service that was introduced through FullBoosts. Circumvention forfeits any guarantee, refund right or dispute help for that Service and may lead to account closure.
  5. 8.5.A breach of this Section may result in immediate suspension, cancellation of orders in progress without refund where the breach caused the failure, and reversal of promotional balance obtained through the breach (Section 5.4). Paid balance is handled under Section 5.3.

9. Game publishers and risk

  1. 9.1.FullBoosts is an independent company. It is not affiliated with, endorsed by, sponsored by or officially connected with any video game publisher, developer or platform operator unless expressly stated otherwise, including without limitation Blizzard Entertainment, Riot Games, Bungie, Electronic Arts, Activision, Valve, Epic Games, Supercell, NetEase, Grinding Gear Games, Jagex, Amazon Games, Sony Interactive Entertainment, Microsoft, Nintendo, Krafton and miHoYo/HoYoverse. Game names, trademarks, logos, screenshots, artwork and other third-party materials remain the property of their respective owners. FullBoosts uses third-party names and marks solely to identify the games and Services referenced on the Platform. Where third-party visual content is displayed, FullBoosts does not claim ownership of it and uses it subject to applicable law, licence, permission or other lawful basis.
  2. 9.2.Assumption of risk. Some game publishers prohibit boosting, account sharing or account trading in their terms of use and may warn, restrict, suspend or ban an account used with such services. You decide whether to purchase a Service with that knowledge. FullBoosts and its Boosters are not liable for any action a publisher or platform operator takes against your game account because of a Service, and such action is not by itself a ground for refund except as stated in the Refund Policy.
  3. 9.3.FullBoosts does not verify your compliance with any game's terms of service, EULA or code of conduct. That is your responsibility.

10. Intellectual property

  1. 10.1.The Platform, including its design, code, text written by us, the FullBoosts name and logo, and the selection and arrangement of its content ("FullBoosts Materials"), belongs to Fullboosts LLC and is protected by United States and international law.
  2. 10.2.Third-party content on the Platform (game names, logos, screenshots, artwork) belongs to its owners. Names and marks are used solely to identify the games and Services offered; visual content is displayed subject to applicable law, licence, permission or other lawful basis. We claim no ownership of it. Rights holders can contact us under the DMCA Policy.
  3. 10.3.You receive a limited, personal, non-exclusive, non-transferable and revocable licence to use the Platform for its intended purpose. You may not copy, modify, distribute, scrape, reverse-engineer or commercially exploit any part of it, or use it to build a competing service.
  4. 10.4.Copyright complaints are handled under our DMCA Policy (fullboosts.com/dmca).
  5. 10.5.All rights not expressly granted are reserved.

11. Content you post

  1. 11.1.You keep ownership of reviews, messages, screenshots and other content you submit ("User Content"). You grant FullBoosts a worldwide, non-exclusive, royalty-free licence to store, display, reproduce and use it to operate the Platform, to handle orders and disputes, and, for public reviews, to promote the Platform. Order chat and credentials are never published.
  2. 11.2.You promise that your User Content is yours or you have the right to post it, and that it does not break the law, infringe anyone's rights or contain malware.
  3. 11.3.Reviews must reflect a real order. We remove reviews that are fraudulent, incentivized outside our own cashback program, or abusive.

12. Third-party services

  1. 12.1.The Platform relies on third parties such as Stripe (payments), Google, Discord and Apple (sign-in) and app stores (distribution). Your dealings with them are governed by their terms. Links to other websites are provided for convenience; we are not responsible for their content or practices.

13. Disclaimer of warranties

  1. 13.1.EXCEPT FOR THE DELIVERY GUARANTEE IN SECTION 6.2 AND THE REFUND RIGHTS IN THE REFUND POLICY, THE PLATFORM AND THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
  2. 13.2.WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY SERVICE WILL ACHIEVE A PARTICULAR IN-GAME OUTCOME BEYOND WHAT THE LISTING STATES, OR THAT A GAME PUBLISHER WILL NOT ACT AGAINST YOUR ACCOUNT.
  3. 13.3.SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES; IN THOSE JURISDICTIONS THE EXCLUSIONS APPLY TO THE EXTENT PERMITTED.

14. Limitation of liability

  1. 14.1.TO THE MAXIMUM EXTENT PERMITTED BY LAW, FULLBOOSTS LLC, ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS AND BOOSTERS ("FULLBOOSTS PARTIES") ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL OR IN-GAME PROGRESS, ARISING FROM THE PLATFORM, ANY SERVICE, ANY BOOSTER'S CONDUCT OR ANY ACTION OF A GAME PUBLISHER.
  2. 14.2.THE TOTAL LIABILITY OF THE FULLBOOSTS PARTIES FOR ALL CLAIMS RELATING TO THESE TERMS OR THE PLATFORM IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID TO FULLBOOSTS IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) ONE HUNDRED US DOLLARS (US $100).
  3. 14.3.THESE LIMITS APPLY WHATEVER THE LEGAL THEORY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE) AND EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF THE DAMAGE. THEY DO NOT LIMIT LIABILITY THAT CANNOT BE LIMITED BY LAW, INCLUDING FOR FRAUD OR WILFUL MISCONDUCT.

15. Dispute resolution: arbitration and class-action waiver

  1. READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHT TO SUE IN COURT AND TO A JURY TRIAL.
  2. 15.1.Informal resolution first. Before starting arbitration or a lawsuit, you agree to email admin@fullboosts.com with your name, account email, order codes and a description of the problem, and to try in good faith to resolve it with us for 30 days. Most problems are resolved this way.
  3. 15.2.Binding arbitration. If we cannot resolve it informally, any dispute, claim or controversy arising out of or relating to these Terms, the Platform or any Service ("Dispute") will be resolved by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (www.adr.org), and not in court.
  4. 15.3.Procedure. A single arbitrator decides. The seat of arbitration is Dover, Delaware, United States, but hearings may be held by video, telephone or on documents at either party's request unless the arbitrator decides an in-person hearing is necessary. The arbitrator applies the law of Delaware consistent with the Federal Arbitration Act, honors applicable limitation periods and privileges, and may award the same individual relief a court could. Judgment on the award may be entered in any court with jurisdiction.
  5. 15.4.Costs. AAA rules govern fees. For claims of US $10,000 or less, FullBoosts pays the filing, administration and arbitrator fees unless the arbitrator finds the claim frivolous.
  6. 15.5.CLASS-ACTION WAIVER. YOU AND FULLBOOSTS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims of more than one person or award relief to anyone other than the individual party.
  7. 15.6.Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek an injunction or other equitable relief in court to protect intellectual property or to stop unauthorized access to the Platform.
  8. 15.7.Opt-out. You may opt out of this Section by emailing admin@fullboosts.com within 30 days of first accepting these Terms, stating your full name, account email and that you opt out of arbitration. Opting out does not affect the rest of these Terms.
  9. 15.8.If the class-action waiver is found unenforceable for a particular Dispute, this whole Section 15 does not apply to that Dispute and it will be heard in the courts named in Section 17.

16. Indemnification

  1. 16.1.You agree to defend, indemnify and hold harmless the FullBoosts Parties from claims, damages, losses and expenses (including reasonable attorneys' fees) arising from (a) your use of the Platform, (b) your breach of these Terms or of the law, (c) your infringement of anyone's rights, (d) a game account, currency or item you submitted that you did not own or were not authorized to use, or (e) fraud, chargeback abuse or other misconduct by you. We may take over the defence of any such claim at our expense, and you will cooperate.

17. Governing law and venue

  1. 17.1.These Terms and any Dispute are governed by the laws of the State of Delaware, United States, and applicable federal law, without regard to conflict-of-law rules. Consumers in the European Economic Area, the United Kingdom or elsewhere keep any mandatory protections of their home law that cannot be waived by contract.
  2. 17.2.For any claim not subject to arbitration, you and FullBoosts consent to the exclusive jurisdiction of the state and federal courts located in Kent County, Delaware.

18. Changes to these Terms

  1. 18.1.We may change these Terms. We will update the "Last updated" date and, for material changes, notify you by email or a notice on the Platform at least 14 days before they take effect, except where a change is required by law or to address abuse, in which case it takes effect on posting.
  2. 18.2.Continued use after the effective date means you accept the new Terms. If you do not agree, stop using the Platform and, if you wish, delete your account. Orders placed before a change are governed by the Terms in force when they were placed.

19. Suspension, termination and account deletion

  1. 19.1.We may suspend or close your account for the reasons in Sections 3.5 and 8.5, for chargeback abuse, for repeated infringement (see the DMCA Policy) or for conduct we reasonably consider harmful to users, Boosters or FullBoosts. Where practical we will tell you why.
  2. 19.2.You may delete your account at any time from Security settings on the website or Account settings in the app. Your profile is anonymized immediately, every session and device is signed out, and remaining data is purged after 30 days as described in the Privacy Policy. Orders in progress are cancelled under the Refund Policy. Deletion cannot be undone from inside the account; to cancel a deletion within the 30 days, write to admin@fullboosts.com from the email address that was on the account.
  3. 19.3.Sections 5.3, 7, 9, 10, 11, 13, 14, 15, 16, 17 and 20 survive termination.

20. General

  1. 20.1.Entire agreement. These Terms, the Privacy Policy, the Refund Policy, the Cookie Policy and the DMCA Policy are the entire agreement between you and FullBoosts about the Platform.
  2. 20.2.Severability. If a provision is unenforceable, the rest remains in force and the provision is applied to the extent permitted.
  3. 20.3.No waiver. Our failure to enforce a provision is not a waiver of it.
  4. 20.4.Assignment. You may not assign these Terms. We may assign them to an affiliate or a successor of the business, with notice.
  5. 20.5.Force majeure. We are not liable for delay or failure caused by events beyond our reasonable control, including game server outages, publisher actions, internet failures, payment-network outages, war, natural disasters or government action.
  6. 20.6.Notices. Notices to us: admin@fullboosts.com or the postal address in Section 21. Notices to you: the email on your account, in-app messages or a notice on the Platform.
  7. 20.7.Mobile app. The FullBoosts app is a client of the same Platform. Apple and Google are not parties to these Terms, are not responsible for the app or the Services and have no obligation to support them. Payments in the app are made through Stripe or your wallet, not through Apple or Google, so app-store refund rules do not apply. Apple, Inc. and its subsidiaries are third-party beneficiaries of this Section for the iOS app and may enforce it against you.

21. Contact

  1. Fullboosts LLC, 1111B South Governors Avenue, #50042, Dover, DE 19904, United States. Support and legal notices: admin@fullboosts.com.